Let's Find Your Starting Point

TERMS OF USE AND SALE
Effective date: 7 April 2026

These Terms of Use and Sale govern your access to and use of the Discover Your Edge website and your purchase of products and services from Discover Your Edge.

Discover Your Edge is operated by HealthBiz Coach Pty Ltd trading as Discover Your Edge
ABN: 46 655 770 399
Address: Unit 15/37 Blanck Street, Ormeau QLD 4208, Australia
Email: [email protected]
Website: https://discoveryouredge.com.au

In these Terms, we, us and our mean HealthBiz Coach Pty Ltd trading as Discover Your Edge. You and your mean the person or business using the website or purchasing our products or services.

1. Acceptance of these Terms

By accessing or using our website, purchasing from us, accepting a proposal or invoice, registering for a workshop or training, or otherwise engaging our services, you agree to be bound by these Terms.

If you are accepting these Terms on behalf of a business or other entity, you confirm that you have authority to bind that entity to these Terms.

If you do not agree to these Terms, you must not use our website or purchase our products or services.

2. Who these Terms apply to

These Terms apply to all customers globally.

You must be at least 18 years of age to purchase our products or services or use our website for business purposes.

3. Relationship with proposals, invoices and signed agreements

These Terms apply generally to all use of our website and all purchases of our products and services.

If a proposal, invoice, statement of work, booking confirmation or signed agreement issued by us includes specific terms, and those terms are inconsistent with these Terms, the specific terms will prevail to the extent of the inconsistency.

4. Changes to these Terms

We may update these Terms from time to time.

Any updated version will be published on our website with the updated effective date. By continuing to use our website or purchase our products or services after the updated Terms take effect, you agree to the revised Terms.

5. Website use

You may use our website only for lawful purposes and in accordance with these Terms.

You must not:

use the website in any way that breaches any applicable law or regulation

interfere with, disrupt, damage or impair the website or any related systems

attempt to gain unauthorised access to any part of the website, our systems or our data

copy, scrape, reproduce, republish or exploit website content except as permitted by law or with our prior written consent

use our website or materials to create a competing product, service or training offering without our permission

upload or transmit malicious code, viruses or harmful material

misrepresent your identity or affiliation with any person or business

We may suspend, restrict or terminate access to the website at any time if we reasonably believe there has been misuse, unlawful conduct, non-payment, breach of these Terms, or behaviour that creates risk for us or others.

6. Our products and services

Our products and services may include, depending on what you purchase:

live workshops

live online training

in-person training

consulting and advisory services

strategy sessions

quarterly strategy sessions

recordings and replays

downloadable prompts, templates, guides and other information

access to digital resources or platform features we make available from time to time

Not every product or service includes every feature. What is included will be described in the relevant proposal, invoice, product page, booking page or written confirmation.

7. Orders and bookings

An order, booking or registration is only confirmed when we accept it.

We reserve the right to decline any order or booking, including where there has been an error in pricing, a payment issue, lack of availability, suspected misuse, or any other reasonable business concern.

8. Pricing and GST

Unless we expressly state otherwise, all prices are quoted in Australian dollars.

Unless clearly stated as GST-inclusive, our public pricing and quoted pricing is exclusive of GST. GST will be added where applicable.

You are responsible for any bank fees, currency conversion fees, transfer fees or similar charges imposed by your payment provider or financial institution.

9. Payment terms

We currently accept payment by Stripe and bank transfer.

Unless we agree otherwise in writing, full payment must be made before the relevant workshop, training, session or service begins.

We do not currently offer payment plans unless expressly stated in writing.

If payment is not received in full by the due date, we may:

withhold access to the workshop, training, session, recording, download or platform

postpone delivery

cancel the booking

refuse future bookings

recover any reasonable costs incurred in pursuing overdue amounts

No payment means no delivery.

10. Cancellations, transfers, deferrals and rescheduling

10.1 Change of mind

We do not offer refunds for change of mind.

10.2 No refund policy

Except where required by law, fees paid for our workshops, training, sessions, consulting, strategy services, recordings, downloads and related products or services are non-refundable.

10.3 Transfer to another person

Before the relevant training, workshop or service begins, you may request to transfer your booking to another person. We may allow this at our discretion, provided the transfer is reasonable, the replacement participant meets any applicable requirements, and we receive enough notice to update the booking.

10.4 Deferral

Before the relevant training, workshop or service begins, you may request to defer your start date or booking. If we agree, a deferral fee of 10% of the original fee will apply.

Any approved deferral must be used within a reasonable period specified by us at the time of approval.

10.5 Rescheduling by you

If you ask to reschedule a booked service, session or training, we will consider the request in good faith but are not obliged to agree.

10.6 Non-attendance

If you fail to attend a workshop, training, session or other scheduled service, and we were ready to deliver it, the fee remains payable and is non-refundable except where required by law.

10.7 Rescheduling by us

We may reschedule a workshop, training, session or other service if reasonably necessary, including because of illness, emergency, technology failure, travel disruption, safety concerns, or circumstances beyond our reasonable control.

If we reschedule, we will use reasonable efforts to offer an alternative date, transfer, credit or other practical solution.

11. Client responsibilities

To enable us to deliver our products and services effectively, you agree to provide any information, approvals, attendance, access, feedback, documents or cooperation reasonably required.

You acknowledge that:

delays by you may delay delivery by us

the quality and usefulness of outcomes may depend on the accuracy and completeness of the information you provide

you remain responsible for your decisions, actions, implementation and use of any material, training, strategy, advice or AI-generated output

If you do not provide required information, approvals, access or cooperation, we may pause, reschedule or limit delivery, without liability for any resulting delay.

12. Recordings, replays, downloads and platform access

Where included in your purchase, we may provide access to recordings, replays, downloadable resources, prompts, templates, information or digital platform features.

Unless we expressly state otherwise in writing:

access is provided on an ongoing basis for the purchased material as it exists at the time of purchase

your purchase does not include future updates, upgrades, new editions or replacement training

access is limited to your internal business use only

sharing access outside your organisation is prohibited

we may revoke or suspend access for misuse, breach of these Terms or non-payment

We may change the way digital resources or platform access is delivered from time to time, provided the core purchased entitlement is still reasonably supplied.

13. Intellectual property

All intellectual property rights in our website, training materials, frameworks, presentations, prompts, downloads, recordings, templates, resources, platform content and related materials remain our property or the property of our licensors.

Your purchase gives you a limited, non-exclusive, non-transferable, revocable licence to use the materials supplied by us for your own internal business purposes only, subject to these Terms.

Unless we expressly agree otherwise in writing, you must not:

share login details or access credentials

copy, reproduce, republish or distribute our materials

resell our materials, templates, prompts or resources

use our paid materials to train, coach or educate others commercially

record live sessions without our permission

remove copyright or proprietary notices

adapt, repackage or present our materials as your own

You may use ideas and learnings gained from our services in your own business and, where relevant, in your own client work, but you must not reproduce or commercialise our protected materials, training assets, frameworks or content without our written consent.

14. Use of subcontractors and delivery partners

We may use subcontractors, facilitators, technical providers or delivery partners where reasonably required to help deliver our products or services.

We remain responsible for the overall delivery of the services we agree to provide.

15. AI and decision-making disclaimer

Some of our services involve the use of AI tools, AI-assisted workflows or AI-generated outputs.

You acknowledge and agree that:

AI outputs may be incomplete, inaccurate, outdated, biased or unsuitable without review

any AI-generated or AI-assisted output must be reviewed, checked and approved by you before reliance or use

you remain responsible for all business decisions, implementation steps, compliance obligations and final outputs

16. No guarantee of outcomes

We do not guarantee any particular result, business outcome, financial return, productivity gain or implementation outcome unless we expressly state a specific guarantee in writing.

Any examples, case studies, estimates, forecasts or illustrations we provide are for general guidance only and do not guarantee that you will achieve the same or similar outcomes.

17. No professional advice

Our products and services are provided for educational, strategic, operational and business support purposes only.

They do not constitute legal, financial, tax, accounting, medical, psychological or other regulated professional advice.

You should obtain your own independent professional advice where appropriate.

18. Third-party platforms and services

Our website or services may involve third-party platforms, tools or providers, including payment processors, video hosting, conferencing, CRM, booking systems, analytics providers or assessment tools.

We are not responsible for the acts, omissions, outages, policies or terms of third-party providers, except to the extent required by law.

Your use of third-party platforms may also be subject to that provider’s own terms and privacy policy.

19. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other law where those rights or remedies cannot lawfully be excluded, restricted or modified.

If a law implies a condition, warranty or guarantee into these Terms, and our liability for breach of that condition, warranty or guarantee cannot be excluded but can be limited, then our liability is limited, to the maximum extent permitted by law, to:

supplying the services again, or

paying the cost of having the services supplied again

where that limitation is fair and lawful in the circumstances.

20. Disclaimer regarding website and services

While we take reasonable care in preparing and delivering our website, products and services, they are provided on an “as is” and “as available” basis to the maximum extent permitted by law.

We do not warrant that:

the website will always be available, secure or error-free

any content will always be current, complete or suitable for your particular needs

any workshop, training or service will be uninterrupted by events outside our reasonable control

21. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, consequential, incidental, special or punitive loss, or any loss of profit, revenue, opportunity, goodwill, anticipated savings, business interruption or data, arising out of or in connection with your use of the website or your purchase or use of our products or services.

To the maximum extent permitted by law, our total aggregate liability arising out of or in connection with any claim relating to our website, products or services is limited to the amount actually paid by you to us for the specific product or service giving rise to the claim.

Nothing in these Terms limits liability where liability cannot lawfully be limited or excluded.

22. Indemnity

To the maximum extent permitted by law, you agree to indemnify and hold us harmless against loss, damage, liability, claim, cost or expense arising from:

your breach of these Terms

your misuse of our website, materials or services

your infringement of intellectual property rights

your unlawful, negligent or misleading conduct

your reliance on or use of outputs without proper review

This clause does not apply to the extent the loss was caused by our negligence, fraud or wilful misconduct, or where the law prevents it from applying.

23. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, disclose and store personal information.

By using our website or purchasing our products or services, you acknowledge that you have read our Privacy Policy.

Privacy Policy: https://discoveryouredge.com.au/privacy

24. Termination and suspension

We may suspend or terminate your access to our website, recordings, downloads, resources or platform if:

you breach these Terms

you fail to pay amounts due

you misuse our materials or systems

you engage in conduct that is unlawful, abusive, dishonest or harmful

we reasonably believe suspension or termination is necessary to protect us, our business, our clients or our rights

Termination does not affect any accrued rights, payment obligations, intellectual property protections, confidentiality obligations, or any clause intended to survive termination.

25. Force majeure

We are not liable for delay or failure to perform to the extent caused by events outside our reasonable control, including illness, natural disaster, pandemic, technical outage, internet failure, cyber incident, travel disruption, government action, industrial dispute or failure of third-party providers.

26. Governing law and jurisdiction

These Terms are governed by the laws of Queensland, Australia.

You submit to the non-exclusive jurisdiction of the courts of Queensland, Australia and any courts entitled to hear appeals from those courts.

27. Severability

If any part of these Terms is found to be invalid, illegal or unenforceable, the remaining parts continue in full force and effect.

28. No waiver

If we do not enforce a right under these Terms immediately, that does not mean we waive that right.

29. Entire agreement

These Terms, together with any applicable proposal, invoice, booking confirmation, statement of work, signed agreement and our Privacy Policy, form the entire agreement between you and us in relation to the relevant subject matter.

30. Contact us

If you have any questions about these Terms, please contact:

Michelle Hill, Owner
HealthBiz Coach Pty Ltd trading as Discover Your Edge
Unit 15/37 Blanck Street, Ormeau QLD 4208, Australia
[email protected]
https://discoveryouredge.com.au
https://discoveryouredge.com.au/terms